Posted in Creative Content, Lifelong Learning, Resources, Social Media Connect, Taking Care of Business, Writing

How to take your feedback from mediocre to phenomenal!

I came across a visual depiction with accompanying text on a social media platform of this courier service provider.  On its face, it seemed so simple but what was even more remarkable was the attention to detail in the description of this simple concept of a form of transportation unique to certain parts of the world.

The content connected with me in such enigmatic proportions that it immediately got me thinking of the most appropriate word(s) to compliment the content creator.  One thing was clear, this called for more than a quick and perfunctory “Job well done”  Synonyms have such significant and transforming potential some of which I shared in an earlier blog post here.   The right synonyms take the mundane to phenomenal.  For some unknown reason, Stunning was the first word that popped up in my mind.  Given the design of the chassis, that word on its own did not fully capture the depth of my verve.  The longer I marveled at the post, the more motivated I was to get past the litany of one liners and phrases and even combinations of words, emoticons and emojis that would typically have worked.  This was different and I needed to do it justice.


Emoji’s are small images that can be inserted into text-based communications such as email and text messages that express and idea or concept, for example a thumbs up or handshake.  A combination of a birthday cake and party hats and blowers could be a message that it’s a birthday party.  Emoji (picture character) is a combination of the Japanese word e (picture) and moji (character).

Emoticons are a representation of a human facial expression or emotional state. Originally generated by typing only keyboard characters, today they are represented by actual images or text-based applications that automatically convert the symbols from text to images.  Emoticons are a combination of the words emotion and icon (Emotion Icons).

Both emojis and emoticons add some interpersonal element to the plain text such as communicating moods.  Imagine how a text message could be misinterpreted but for the addition of a wink or smiley face that clearly communicates the intended light-hearted context of the message.  Emojis are a broader concept than emoticons.  However, both can be combined in making a pictographic statement.  For example, a smiley face before a clock followed by an airplane could tell a reader that you are happy its time for your flight.

As for the image-text combination that spurred the desire to choose my words carefully and with a certain urgency, words that would succinctly and accurately convey  my appreciation for a remarkable job done, it was well worth the exercise.  With dictionary and thesaurus on my side, I was confident and raring to go!

An even bigger lesson was in witnessing the power of words to evoke or and capture emotions and how a simple transformation from Stunning  to “Authentic encapsulation”, words, that apparently seemed to mean a lot to the recipient.  It was my way of saying

“I get you!, I see you well well!”

Words spoken and unspoken, have such immense power to encourage or discourage to build up or break down to connect or disconnect; empower or diminish.

There is wisdom in knowing  when, what and if to express one’self.

Stop, Think and Express or not Express

It is never my custom to use words lightly. If 27 years in prison have done anything to us, it was to use the silence of solitude to make us understand how precious words are, and how real speech is in its impact on the way people live and die – Nelson Mandela

Click to Tweet the Quote

The right synonyms take the mundane to phenomenal (click to tweet this)


There is wisdom in knowing  when, what and if to express. (click to tweet this)


Broad based knowledge seeker; outside and beyond the box - arts and culture, travel, writing, christian faith walk, good reads and refreshing conversation - and not necessarily in that order. Storytelling by connecting the dots between the traditional and non-traditional, the obvious and not so obvious.

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